Tufting Support, Care & Guidance

Everything you need to tuft safely, correctly, and confidently

WHY TUFTING SUPPORT MATTERS

Because
Better Results Need
Correct Guidance.

Get Access To:

  • Complete tufting workflow
  • Tool handling guidance
  • Safety & care instructions
  • Maintenance best practices
  • Warranty & service support

Complete Tufting Workflow

Learn the correct tufting process — from fabric setup and yarn selection to backing, trimming, and final finishing.

Tool Handling Videos

Step-by-step video guidance for proper tufting gun handling, pressure control, yarn feeding, and safe operation.

Safety Guidelines

Essential safety practices for all tufting tools to protect you, your workspace, and your equipment.

Maintenance & Care

Simple care instructions for tools, materials, and workspace to maintain performance and avoid common issues.

Warranty & Service

Easy access to warranty terms, coverage details, and service conditions in one place.

Service Request Support

A simple process to raise service requests with proper guidance for faster resolution.

Tufting Gun Handling & Operation

These videos focus only on tufting gun operation and correct handling—including angle, pressure, speed control, yarn feeding, safe start/stop, and common handling mistakes.

Important: Damage caused due to incorrect handling may not be covered under warranty. Please watch before your first use.

Tufting Workflow - Quick & Easy Guide

Follow these simple steps for clean results and tool safety.

Phase 1

Before You Start

  • Use a strong frame and tightly stretched tufting fabric
  • Choose suitable yarn (acrylic or wool)
  • Draw your design clearly
  • Keep workspace clean, bright, and ventilated
Phase 2

During Tufting

  • Move tools smoothly, don’t force
  • Maintain even spacing between lines
  • Check fabric tension regularly
  • Work section by section
  • Take short breaks during long sessions
Phase 3

After Tufting

  • Secure the back properly with adhesive
  • Attach backing neatly
  • Trim and level the surface evenly
  • Clean loose fibers
Phase 4

Curing & Storage

  • Allow proper drying and curing time
  • Store in a dry place
  • Avoid folding or exposure to moisture

Safety Guidelines - All Tufting Tools

Important: Do not open, modify, or attempt unauthorized repairs on powered tools. This can be unsafe and may void warranty.

Maintenance & Care

Proper care improves output quality and reduces avoidable service issues.

Tool Care

  • Clean tools after every session
  • Check screws and parts periodically
  • Store tools in a dry, dust-free place

Material Care

  • Store yarn away from moisture and direct sunlight
  • Keep tufting fabric rolled (avoid sharp folds)
  • Use recommended adhesives and backing for durability

Workspace Care

  • Remove yarn dust and lint regularly
  • Keep cutting tools covered and safely placed
  • Organize cables, yarn cones, and tools to avoid accidents

Warranty & Service Policy

For detailed terms and coverage, please refer to the official Warranty & Service Policy PDF.

Need Support?
Raise a
Service Request.

If you are facing an issue, please submit an official service request.

Submit Service Request