Our orders are processed within 1-2 business days. During seasonal times , order processing can take up 5 business days. We appreciate your patience while we prepare your order.
We ship from our warehouses located in the Chandigarh . We currently ship To all the states in India and soon we’ll expand to international markets Orders shipping within the Indian states will arrive within 7-10 business days. Please note that cancelling your Membership does not entitle you to a refund for any portion of the Membership fee, including unused time or missed workshops.
Full refunds and exchanges are offered for regular priced merchandise within 20 days of purchase from retail locations, or within 20 days that tracking indicates an order has been delivered. Refunds will be returned to the original payment method used to make the purchase.
For all returns of exchanges:
Sale and discount items are not eligible for returns or exchanges. If you would like to cancel or make a change to your order, you are able to do so up to 3 hours after you receive your order confirmation. Please contact us directly at +91 6280-981955 so we can make these changes immediately. If your order ships and the changes have not been made, please return the items unused for a full refund.
We provide real time tracking information on all of our orders. If your order does not arrive by the estimated due date, please wait 48 hours before contacting us at +91 6280-981955. We will do our best to locate the package and extend your timeframe for refunds and exchanges. Should your order arrive damaged, please take photos and send them to us at [email protected] . We will send you a return label to ship the items back to us, and will send you a new order with brand new products immediately.